
In a market where every vacancy matters more than ever, understanding what drives tenant decisions isn't just helpful; it's critical. Tenant expectations are evolving at an unprecedented pace, technology is reshaping operations, and property managers are becoming strategic leaders.
To navigate this landscape, CRE leaders need more than speculation; they need data-driven insights to implement an alpha-driven asset strategy.
Building on the success of our inaugural 2024 study, VTS has expanded our research to capture a more robust view of the market. This year, we commissioned dual surveys representing 800 industry leaders:
- 400 Property Managers revealing the realities of modern operations.
- 400 Business Leaders sharing their top priorities for the workplace.
A Three-Part Deep Dive into the Future of the Workplace
The 2025 Global Workplace Report cuts through the headlines to focus on the decision-makers who matter. We are releasing our findings in three focused chapters:
Chapter 1: The Evolution of Property Management (Available Now)
Our first chapter exposes an industry at a critical inflection point. As property managers strive to become strategic partners, they face significant operational headwinds:
- Strategic vs. Administrative Tension: 61% of property management teams say the majority of their time is consumed by work order management.
- The Tech Complexity Gap: Property managers must navigate an average of 5.22 different systems daily, creating a bloated tech stack.
- The Push for Integration: 69.76% of property managers are seeking unified platform solutions to eliminate cross-system data entry, which currently wastes 33% of their time.
Chapter 2: The Business Leader Perspective (Coming Soon)
What actually makes a tenant renew? This chapter explores the evolving tenant psyche:
- Beyond Location and Price: What factors are now top-of-mind for office renewal?
- Technical Experience: Early data shows nearly half of tenants view sub-par building tech as a primary hindrance to in-office attendance.
- The Branded Experience: Over 90% of tenants now view a branded building app as critical to their on-site experience.
Chapter 3: Mind the Gap (Coming Soon)
Our final chapter brings both perspectives together to expose critical misalignments. We identify where communication breakdowns affect satisfaction and provide actionable strategies to bridge the expectation gap between managers and tenants.
Data to Guide Your 2025 Strategy
Success in 2025 demands more than just maintaining buildings—it requires strategic focus and operational excellence. By leveraging commercial real estate lease management software and predictive market intelligence, leaders can move from reactive maintenance to proactive asset growth.
VTS is committed to providing the tools and data necessary to help CRE leaders make these critical decisions.
Take Action Now
- Get the Report: Sign up to receive the 2025 GWR straight to your inbox by clicking 'Sign Up' below.
- Track Demand: Look out for the January 29th release of the 2025 VTS Office Demand Index (VODI).
- Unlock Alpha: Book a demo at vts.com/demo to see how VTS helps you lead the transformation.
The future of commercial real estate belongs to those who stay ahead of the curve. Are you ready to take the lead?



