How can property management teams leverage staff amenities to ensure tenant satisfaction?
Modern professionals are looking for a workspace that adapts to their life. Not only should an office provide a place where work can be done efficiently, but it should also bring value to employees’ lives—by offering a space for collaboration, connection, and general well-being. Building managers should think long and hard about the workplace amenities they have on offer and consider how to leverage commercial building amenities to help attract and retain tenants for years to come.
Here are some of our favorite office building amenities ideas:
1. Flex Spaces
Many companies have implemented hybrid models where employees come into the physical workspace for three to four days per week and perhaps work within a more flexible time frame.
As a result, commercial buildings need to offer spaces that conform to the new rhythms of work. Employees are looking for a space that prioritizes the kinds of work professionals want to do in-person, such as meetings, events, workshops, and brainstorming sessions.
2. Digital Access
Some simple solutions can be found using a tenant experience solution like VTS Activate. For instance, digital access means you can ditch keycards and fobs and give professionals touchless entry to the building via QR Codes. Visitor access also allows guests to be invited to a meeting or conference via email and gain access to the building with the click of a button.
These tools create a safe and secure touch-free environment that allows building management to easily maintain awareness and control over the goings-on in their building.
3. Access to Health & Wellbeing Facilities
Access to bike storage, gyms, fitness classes, and partnerships with on-site amenities like doctor and dentist offices will go a long way in helping employees feel that their office fits in seamlessly with their lifestyle.
Solutions like VTS Activate allow professionals to browse and book amenities easily. When workers feel that their office actively cares about their health and well-being, you can be assured that your tenants will be satisfied.
4. Perks Programs
By offering a solution that gives professionals access to discounts on products and experiences, you can give your tenants a VIP experience—whether in the office or not. Digital perks programs operate on an online platform, so they’re inexpensive to implement and can be accessed from anywhere. Not only that, these programs have something for everyone—including discounts on movies, restaurants, travel, museums, sporting events, and so much more.
Offering a full range of events and activities at discounted rates for members helps employees feel valued and looked after. Not only that, because perks programs bring such enormous value to tenants, they’ll help incentivize commercial tenants to renew their leases.
5. Automated Operations
Modern professionals live in a world where technology is developing rapidly, and aspects of their day-to-day lives that may have been cumbersome in the past are quickly being automated or made more efficient by new technologies.
Expectations for how an office should run have shifted. Tenant experience platforms can bring your office up to the standard modern professionals expect by automating tedious tasks and unnecessary touchpoints. Instead of signing in your guests with a piece of paper on a clipboard, send them an invite to their mobile phone, and grant them access to the building with the click of a button. Instead of handing out individual keycards or fobs that can easily be lost or stolen, give professionals access to the building via touchless, mobile entry. Instead of sending out paper invoices or communicating via email to book a building amenity, allow employees to browse and book amenities from their phones.
Automating processes not only creates ease for building management but also ensures that you provide professionals with the experience they expect from an established building.
6. Staff Amenities that Matter
We’ve spoken a lot about staff amenities and perks that involve fun discounts and flashy in-app features. But what really keeps employees engaged?
Moving forward, the office must become a place where workers can commune, connect, and get important work done efficiently so they can have more time to live their lives outside of the office.
Offering valuable perks and staff amenities is part of this program. That doesn’t just mean automating processes to remove friction from day-to-day touchpoints, it also means offering increased flexibility to accommodate individual workstyles and access to meaningful resources like daycare and health facilities.
And, importantly, it means engaging with tools that give workers a say in how their offices are run. With VTS Activate, you can push surveys and request qualitative feedback from employees and gain insights about things like amenity usage and event attendance. All of this information can be used to ensure that you’re prioritizing the amenities that matter to your tenants and that every voice in your building is heard.
